Tag: chatbot
LLMs and GenAI: When To Use Them
Recent advancements in AI have brought forth a new generation of tools that can process and generate human-like content across multiple modalities. At the forefront of this revolution are Large Language Models (LLMs) and Read more…
Autonomous AI in Action: Salesforce Debuts Einstein Service Agent
As businesses recognize the need for more responsive, efficient, and personalized customer service, the demand for intelligent automation is growing The customer service industry is witnessing a shift from basic, rule-ba Read more…
When GenAI Hype Exceeds GenAI Reality
The huge amount of hype around generative AI since ChatGPT launched 11 months ago has been unlike any piece of technology people have seen in a generation. But despite the massive investment of awareness, time, and budge Read more…
Digital Assistants Blending Right Into Real World
Ashley Garcia closed deals at such a high rate that she became the top performing salesperson for the Phoenix Suns. The basketball franchise’s sales department responded by celebrating Garcia, which boosted morale for Read more…
The Three Approaches to AI Implementation
There are three approaches to AI implementation emerging: the typical do-it-yourself approach where you do everything yourself that has the highest potential for failure; a services-based approach as highlighted by Lenov Read more…
AI Chatbots: A Hedge Against Inflation?
While inflation is down from its high of 9% last June, American companies are still grappling with rising costs. Companies that can raise their prices to balance the ledger are doing so, but others are addressing inflati Read more…
Chatbot Search Wars Intensify with Google’s Bard and Microsoft’s Unveiling of AI-powered Bing
Google has officially thrown its hat into the chatbot ring with the unveiling of Bard, its answer to OpenAI’s ChatGPT. “Bard seeks to combine the breadth of the world’s knowledge with the power, intelligence, an Read more…
Should Companies Disclose if Their Content Was Written by AI?
Just over two years ago, OpenAI introduced us to a brilliant tool called GPT-3. Short for Generative Pre-trained Transformer 3, this natural language processing technology uses deep learning to mimic writing patterns and Read more…
The Drawbacks of ChatGPT for Production Conversational AI Systems
With its detailed and human-like written responses, ChatGPT has caught the world’s attention and spawned a meaningful discussion about how people should interact with this form of AI. ChatGPT is an upgrade in many ways Read more…
Conversational AI Poised to Be Major Disrupter
Chatbots and conversational AI systems got an extended tryout during COVID as companies scrambled for ways to keep their operations running amid lockdowns. The technology fared better than expected, and now is on the cus Read more…
A Data Platform for Chatbot Development
One of the most compelling use cases for AI at the moment is developing chatbots and conversational agents. While the AI part of the equation works reasonably well, getting the training data organized to build and train Read more…
The Rise of Virtual Assistants: How Machines & Algorithms Increase the Potential for Consumer Contact
In this hyper-competitive, consumer-focused marketplace, new technologies are increasingly allowing data analysis and information reprocessing to foster "virtual relationships." This is an exciting new world of informati Read more…
AI Is Not Sentient Yet. But That Doesn’t Mean It’s Not Useful in the Enterprise
Have large language models finally crossed the chasm and become self-aware? A Google researcher recently shocked the world by declaring that Google’s LaMDA has become sentient. Others in the business disagree, saying w Read more…
Natural Language Processing: The Next Frontier in AI for the Enterprise
The power and practicality of artificial intelligence is largely undisputed. However, one of its longest-standing difficulties continues to be human language. A misspelled or misused word can frustratingly turn a chatbot Read more…
The Future of the Metaverse + AI and Data Looks Bright
We’re on the cusp of major breakthroughs in the metaverse, that collective world of new augmented reality (AR) and virtual reality (VR) experiences that is gaining steam. The new meta modality will not only be a huge n Read more…
An Alexa for Your Business
Consumers across the globe have gotten into the habit of asking chatbots like Alexa or Siri simple questions, like "When will it stop raining?" and "Who will start game one for the Padres in this year's World Series?" No Read more…
Adaptability to Change Critical to Surviving Data Tsunami
As data continues to pile up, enterprises that maintain flexible approaches to managing and mining that data are the ones most likely to achieve competitive success, according to Gartner, which recently released its top Read more…
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