Tag: data regulations
Nurturing Data Sovereignty in a World Powered by Technology
In today’s world, where data is the engine driving everything from innovation to economic growth, there’s a topic that’s quickly gaining significance: data sovereignty. It’s a term that’s thrown around a lot, u Read more…
How to Help Your Data Teams Put Privacy First
Capturing and storing customer data is a nearly universal challenge for businesses today. The knowledge gained from customer interactions can catapult a business forward, but if a company isn’t careful with user data, Read more…
New ‘Maturity Index’ Seeks Answers to Data Questions
What is the state of data maturity in the enterprise? That’s the question that Carruthers and Jackson sought answers to with this week’s publication of its inaugural Data Maturity Index, which is based on surveys of Read more…
Looking For An AI Ethicist? Good Luck
As more companies adopt AI, the risks posed by AI are becoming clearer to business leaders. That is driving many companies to hire AI ethicists to help guide them through an ethical minefield. But just as data scientists Read more…
The Impact of Data Regulations on Contact Centers
There was a time that running a contact center was as simple as handing inbound and outbound phone calls. If a customer had a problem, she would pick up the phone and call customer service. If a service agent was unavail Read more…
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