Dynatrace Recognized as a 2024 Gartner Customers’ Choice for Observability Platforms

WALTHAM, Mass., Jan. 24, 2025 — Dynatrace has been named a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer for Observability Platforms report. Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction. A complimentary copy of the report is available here.

According to Gartner, “The Voice of the Customer is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution.”

Within the Observability Platforms report, customers rated Dynatrace 4.6 out of 5.0 stars, with 94% saying they would recommend Dynatrace solutions (based on 102 reviews as of October 2024).

“We are honored to be recognized as a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer for Observability Platforms Report,” said Steve Tack, Chief Product Officer at Dynatrace. “We believe this recognition is especially meaningful because it comes directly from our customers. Their trust and positive feedback are the ultimate validation of our efforts. At Dynatrace, our customers are at the heart of everything we do. We are committed to continuously listening to their needs and enhancing our AI-powered platform accordingly to help them observe, secure, and understand their digital ecosystems beyond the capabilities of traditional observability, driving greater resilience and innovation.”

Dynatrace was also recently named a Leader in the 2024 Gartner Magic Quadrant for Observability Platforms, positioning the company as furthest for Completeness of Vision and highest for Ability to Execute. In addition, Dynatrace ranked #1 out of 17 vendors in the 2024 Gartner Critical Capabilities for Observability Platforms Report across three of five use cases: Application Health and Performance Monitoring (4.27/5), Hybrid Infrastructure Platform Operations (4.25/5), and Business Insights (4.22/5).

About Dynatrace

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our end-to-end platform combines broad and deep observability and continuous runtime application security with Davis hypermodal AI to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace platform to accelerate digital transformation.

Source: Dynatrace