FICO Recognized as Market Leader in Decisioning, Analytics, and AI by Leading Industry Analyst Firms

BOZEMAN, Mont., Nov. 15, 2024 — Global analytics software leader, FICO has been recognized by leading industry analyst firms IDC, Forrester, and Chartis for delivering enterprises a transparent and trustworthy way to drive business outcomes, powered by AI. The architecture of FICO Platform is designed for business innovators to support a myriad of business needs and use cases with a common set of modular building blocks.

“As demands for AI-powered digital transformation continue to change the business world, the overall demand for platforms is expected to grow dramatically,” said Bill Waid, chief product and technology officer at FICO. “The validation that FICO has received from independent analysts across the industry is a testament to FICO Platform innovation, which continues to empower our clients to make transformational, transparent, and automated decisions across their businesses worldwide.”

FICO Platform uses data, analytics, AI, and optimization to continuously improve decisions, customer interactions, and risk management at scale across the enterprise. The platform is designed to empower enterprises to break down silos across teams and empower employees to achieve customer-focused digital transformation, while giving enterprises greater agility and collaboration.

In addition, Gartner included FICO in its 2024 Gartner Market Guide for Decision Intelligence Platforms (DIPs), validating the growing need for organizations to adopt platforms powered by AI. The report states how the overall demand for DIPs is expected to grow, driven by pressure on organizations to make decisions more scalable and transparent, yet more contextualized and personalized. The general context includes more complexity, disruptions, global competition and emancipated consumers and citizens.

IDC, Forrester, and Chartis point out FICO’s innovations and strengths, stating:

• “Consider FICO if your organization is seeking a scalable platform for decision intelligence around fraud and risk, supply chain, and customer engagement decisioning with experience across several industries.” – IDC MarketScape: Worldwide Decision Intelligence Platforms 2024 Vendor Assessment
• “FICO is a good fit for companies that require breadth and depth of decision intelligence technologies and must have the highest level of decision governance, monitoring, auditing, and security.” – The Forrester Wave: AI Decisioning Platforms, Q2 2023 Report
• “The development of new digital tools allowing platforms to be monitored and managed at a granular level is allowing firms to control, surveil and analyze assets, employees, operations and business processes in ways that previously would have been impossible.” – Chartis Research RiskTech100 2025

Recent enhancements across FICO Platform include improvements to Data Connection & Ingestion, Business Composability, Enterprise Optimization, and Digital Twins & Simulation Capabilities. Leveraging powerful orchestration across the enterprise, FICO Platform continues to expand the nuanced, contextual insights users can derive from complex data sources while delivering the granular control required for global compliance needs.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting four billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Source: FICO