New Relic Named a Leader in 2024 Gartner Magic Quadrant for Observability Platforms for 12th Consecutive Time

SAN FRANCISCO, Aug. 15, 2024 — New Relic, the intelligent observability platform, announced it has been named a Leader in the 2024 Gartner Magic Quadrant for Observability Platforms. The report provides an assessment of observability vendors based on specific evaluation metrics, including current product capabilities, market understanding and responsiveness, innovation, and strategy.

New Relic is positioned in the Leaders quadrant for the 12th consecutive time, making New Relic the only observability company to receive recognition as a Leader each time since 2012. Recent platform innovations include log storage and cost optimizations, AI application performance insights, application security enhancements, and OpenTelemetry support.

Proliferation of Monitoring Tools Is Driving Operational Complexities

Businesses are facing growing technological and operational complexity due to the proliferation of specialized monitoring tools and distributed applications. This often leads to inefficiencies, miscommunication, and delayed responses to issues, negatively impacting customer experiences and revenue. New Relic addresses these challenges with its unified observability platform, giving businesses a holistic view of their technology landscape and deep context for troubleshooting. With New Relic, businesses can streamline their monitoring processes, quickly identify and address issues, and make data-driven decisions. This simplifies operations and enhances the ability to deliver consistent, high-quality customer experiences and drive innovation.

Innovating Ahead of the Market with OTel, AI, and DEM

Innovation is at the core of New Relic’s success. In the last few months, New Relic has maintained its long track record of innovation by collaborating with NVIDIA to provide New Relic AI monitoring for applications built with NVIDIA NIM, launching the first integrated, AI-driven DEM solution and New Relic Pathpoint, and deepening its support for OpenTelemetry. These innovations provide businesses of all sizes the latest advancements needed to optimize the performance and reliability of digital applications. New Relic is delivering on its mission of making observability accessible to every business with the industry’s only true consumption pricing and natural language querying and analytics powered by its in-platform generative AI assistant, New Relic AI.

“We are pleased and honored by the consistent recognition of New Relic as a Leader in observability by Gartner,” said New Relic Chief Product Officer Manav Khurana. “We feel it is validation of the value and trust our customers realize from New Relic including faster innovation, improved customer experience, and increased productivity.”

To learn more, download a copy of the 2024 Gartner Magic Quadrant for Observability Platforms and read the blog post here.

About New Relic

After inventing application performance monitoring (APM), New Relic stands at the forefront of observability with the most advanced platform for eliminating digital interruptions. Businesses around the world including adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill run on New Relic to create better digital experiences, optimize revenue, and lead innovation.

Source: New Relic