Salesforce Unveils Tableau GPT, Revolutionizing Data Analysis with Einstein Generative AI Tech

May 9, 2023 — Today at Tableau Conference, Salesforce introduced the next generation of Tableau, powered by Einstein generative AI technology. With Tableau GPT and Tableau Pulse, analysts and business users can automate data analysis, anticipate user needs and automatically generate actionable insights. And, new Salesforce Data Cloud for Tableau capabilities will bring customer data directly into Tableau, unifying it in a single view for fast insights.

Tableau Pulse will provide automated insights and personalized analytics to business users and data consumers.

The generative AI revolution will transform how work gets done, making it exponentially easier for everyone to tap into immense troves of trusted data to do their jobs more efficiently. Nearly 80% of senior IT leaders believe generative AI will help their organization make better use of data — which business leaders agree is critical for decision-making. However, 41% say they can’t understand their data because it is too complex or not accessible enough, and one-third cite inability to generate insights from data as an issue for their organizations.

Tableau GPT can generate visualizations for sales leaders based on natural language prompts that display real-time progress against their quota, along with recommendations for helping them meet goals. If average order value is decreasing, Tableau GPT can generate visuals for commerce leaders that provide insights as to why, alongside suggested solutions to resolve the problem. Or Tableau GPT can automatically create visualizations for service leaders that display changes in their teams’ CSAT scores, identify potential causes — such as a high-level of active tickets and longer response time — and offer up solutions.

“Generative AI is one of the most transformative technologies of our lifetime — it’s supercharging productivity for people and businesses everywhere,” said Ryan Aytay, president and CEO of Tableau. “Tableau GPT and Tableau Pulse, together with Data Cloud, give customers a next-generation analytics experience that empowers every user to make better decisions faster with relevant data, bringing the power of data and analytics to everyone.”

By bringing the power of generative AI to analytics, and combining it with unified, real-time data from Data Cloud, Tableau is empowering everyone to make smarter, faster, data-driven decisions.

Tableau GPT is a reimagining of Tableau and makes it easier for everyone to tap into generative AI to better understand and interact with their data in a trusted and secure way. Users can surface insights in a conversational way by simply asking questions within the console, which helps power smarter data experiences for analysts, consumers, admins, developers, and more.

Tableau Pulse helps people make better, faster decisions with automated, personalized analytics. Driven by Tableau GPT, Pulse surfaces insights in both natural language and visual format, so users get the information they need in a digestible way. And, with tight integrations with collaboration tools like Slack and email, users can interact with and collaborate on these insights directly in their usual flow of work.

Availability

• Tableau GPT and Tableau Pulse will be available in pilot later this year.
• Data Cloud and VizQL updates will be available later this year.

About Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Source: Salesforce